How to restore a pension certificate? At the MFC, through State Services

A pension certificate was issued after a pension was assigned on one of the grounds - old age, loss of a breadwinner, or disability. It confirmed both the payments themselves and the benefits entitled to this category of persons.

What to do if your pension certificate is lost or damaged? Is it recoverable? Where and with what documents should you apply in this case? What document has been issued since 2015 instead of a pension certificate? We will answer these questions in this article.

Who needs a pension certificate and why?

Most people already know what this ID looks like in 1919. They are somewhat upset that they are now issued not with red little books with the owner’s photo, but with a simple A4 sheet decorated with signatures and seals. But you shouldn’t be upset about the appearance of the ID: the documents provide the owner with the same privileges that pensioners with “booklets” have.

Nowadays they issue not little red books, but a certificate stating that the person is a pensioner

By showing this document instead of a regular ID, a person can:

  • use discounts on various goods or services;
  • get a discount on utilities and major repairs;
  • do not pay for travel on public transport or pay a smaller amount;
  • be an applicant for various benefits available to pensioners and prescribed in federal and regional legislation.

So which citizen is issued a pension certificate? The answer is quite logical - anyone who receives appropriate payments: old age, disability, social, and so on.

Important ! That is, the certificate can be obtained by a citizen of our country of any age, a foreigner or a stateless person.

Issues regarding the assignment, calculation and payment of pension payments are dealt with by employees of local PF units. A person who is supposed to receive a pension can visit the Fund branch at his place of registration, after which he is registered as a pensioner, pension payments are formed and they find out how much money the pensioner will be paid, after which, in fact, payments begin.

In order to receive a pension, you must contact the Pension Fund branch

Until the 15th year after the formation of the pension payment, the citizen received an appropriate certificate, which looked like a red book. The personal data of the owner, information about the time of retirement, and other useful data were recorded there. The citizen could thereby confirm his right to a pension. No special actions were required to issue a pension certificate; no one wrote an application or collected paperwork: the certificate was issued without additional payment upon receipt of payments.

However, some time ago the leadership of our country decided that this type of ID was impractical.

Important ! The price of printing them is quite high, but there is no need for this at all, since any information of interest about a pensioner can be looked up in state databases.

Issuing an old-style pension certificate has become impractical, which is why certificates are now issued

From the beginning of 2020, a citizen can receive a certificate of registration of pension payments, which is written on a simple A4 sheet. However, the information they contain is the same as that previously included in the pensioner’s certificate:

  • personal information about the person (full name), date of birth;
  • SNILS, place of registration;
  • information about the PF branch in which the pensioner is registered;
  • the reasons for the formation of the pension, its type, the moment of retirement;
  • volume of payments;
  • pensioner's personal file number.

Important ! The document is confirmed by the seal of the Pension Fund and certified by the signature of the head of this department.

The law does not provide for the period during which a certificate issued to a pensioner is valid, so the corresponding periods are usually not written down on the paper. That is, when the expiration date of the certificate is not specified, it is valid for a long time, until the death of the pensioner.

This certificate is valid indefinitely

If a person has a pension certificate, it is not necessary to replace it with a certificate, although employees can replace it for you if they wish. You can ask for a certificate at any time when the need arises.

Looking at the issue from the legal side, we can say that a pensioner’s certificate and a pension certificate are equivalent documents. The form in which each document is executed does not play any role in this case. It is worth remembering that the ID still has the right to exist. If you issued a pension before the new law, then you do not need to exchange the certificate or throw it away; you can still use it.

Important ! Pensioners who received a pension after the start of the 15th year will no longer be able to obtain a certificate; only a certificate will be issued.

Despite the fact that certificates are now being issued, you can still use the ID

A very important nuance to remember: a pension certificate or pension certificate cannot in any way act as a passport or SNILS. These documents are issued to you only so that you can, if necessary, confirm your right to a pension to use benefits in public transport, pharmacy, shops and other institutions that provide discounts for pensioners. It is prohibited to use a pension certificate or certificate as a substitute for other documentation.

By the way, it is not recommended to give someone a certificate or identification, even if you trust this person unlimitedly. Please note that wherever required, you must show the original document, but if you need to submit an ID or certificate somewhere, just make a copy. No one has the right to take your originals away.

Important ! Naturally, any documents can be lost or damaged. What to do if you lose your ID or certificate? There is nothing difficult about restoration. However, keep in mind that if you used the “book”, they will no longer give it to you. The certificate is replaced with a corresponding certificate.

You can easily restore your ID by replacing it with a certificate

About changes in the restoration of a pensioner’s certificate

With the release of new legislation on pensions, an innovation has appeared regarding certificates: from 2020 they have been canceled and are not issued after a pension has been assigned .

This is because their role is not particularly important and, if necessary, they must be presented along with the passport.

Those certificates that are currently in the hands of current pensioners will not be confiscated. Their effect when using benefits when traveling on transport or in other cases will be valid.

What should the photo be like?

There are some nuances that are important for photography. If you do not follow the recommendations, the Pension Fund may not accept your photo.

Primary requirements:

  • the background should be white, matte, without glare;
  • the light is soft, diffused, allowing one to see the pensioner’s face;
  • the photo must be clear so that the person can be easily recognized;
  • Makeup and permanent makeup are allowed, but they must not distort a person’s face or mask the specifics of his appearance;
  • You cannot take photos wearing hats (except for those related to religion) or in dark-tinted glasses;
  • You can be photographed wearing glasses if you wear them all the time;
  • you must be positioned clearly in the center, you cannot tilt your head;
  • you should look directly into the camera lens;
  • the facial expression is calm, there should be no emotions;
  • you can smile slightly without opening your mouth and without distorting your face too much;
  • you cannot squint, your eyes must be open;
  • photo format – 3 x 4 cm.

A photo was pasted into the old ID card

Restore a pension insurance certificate if lost

Most people are accustomed to the fact that they must pay a certain amount of money to restore a document. An insurance certificate is issued free of charge, provided that the person is officially employed or begins his/her working activity. A document is issued free of charge, and you can also restore a pension insurance certificate free of charge if lost. Therefore, there is no need to attach any receipts at the time of filing your reinstatement application.

Many people believe that such a document can only be replaced if such a document is stolen or lost. Situations of a different nature may arise. The document must be changed if it contains errors. Also, some of the information contained in the document may be out of date. In addition to the account number, the certificate contains some personal data. The certificate will need to be changed if there have been changes regarding the citizen’s personal data. If the document is replaced, the account number will remain unchanged.

Recently, document recovery via the World Wide Web has become especially popular. Unfortunately, it is not yet possible to restore such a document using the Internet or through the Unified Portal of State Services.

As you can see, the best option is to have a job. In this case, you just need to contact the HR department. After submitting the application and providing certain documents, the employer will be responsible for restoring the certificate. A duplicate can be received in less than a month. The situation is more complicated if the citizen who has lost the certificate is unemployed. In this case, he will have to personally contact the PF office.

How can I find out information about my personal account?

It is important to say that once a year, if a pensioner has such a need, he can contact the Pension Fund with a request for information about his personal account for the current day. All data on receipts for the previous year will be presented there. Information can be obtained in any way convenient for the pensioner if, when filling out the application, he indicates his contacts and ways to obtain the information he needs:

  • E-mail address,
  • mailing address.

The data you need may also be available on the Unified Portal of Public Services online. To do this, you need to go to the State Services website, find the “Public Services” section there and click on “Notice of the status of your personal account.” Information will be provided to you almost instantly. You will be able to view any income, including the funded and insurance part of pension payments.

Important ! In addition, it will be written about the coefficient of income received from temporary placement of savings and the amount of income received over the past year from such placement.

Receiving notification about the status of your personal account on the State Services portal

If you need more detailed information, you can fill out the appropriate application on the website. However, information will not be given to you instantly; you will have to be patient. On average, all completed requests from pensioners are processed within about thirty calendar days. Sometimes the specified period is extended when it is necessary to find out some side information. The maximum extension time is 30 days.

Where to renew your pension insurance certificate

Once the situation has become clear with the list of required documents, a second legitimate question arises. It sounds like this: where can I restore my pension insurance certificate? If everything is clear with an employed citizen, then there may be other situations. A situation may arise that the certificate needs to be restored to a person who is not officially employed. It may also be necessary for a child or private businessman to restore the document. In this case, you will need to contact the Pension Fund branch yourself. If it is necessary to make a duplicate for a minor child under 14 years of age, then the application must be completed by one of his parents. The child’s birth certificate is also added to the list of required documents. A child whose age is over 14 years old must fill out an application for reinstatement himself.

Let us outline the main points of document recovery:

  • You need to contact the Pension Fund branch at your place of registration.
  • Prepare the necessary documents.
  • Fill out a special application form.
  • Indicate the relevant data in the application, including the SNILS number.
  • Wait 30 days until the authority issues a duplicate certificate.
  • Sometimes a situation may arise when a citizen who has lost his certificate has moved to another region or another city. The question arises, which branch of the Pension Fund should I contact? You can contact any department, and not just the one to which the citizen applied until recently.

    In the case of a private businessman, the situation is similar to that of the unemployed. You must also appear in person at the fund’s office, submit the necessary documents and fill out the application form.

    Where to go if your pension certificate has been lost?

    What to do if you have lost your pension certificate? Don't worry, everything can be solved. Visit the nearest Pension Fund, the institution will be suitable both for registration and at the place of your actual residence. With the development of technology, the process of recovering lost documents has become much easier. You can ask for a pension certificate to be issued to you without leaving your home, online. Just go to the official website of the Pension Fund.

    Will it be possible to obtain a duplicate ID card at the MFC? This method will suit you only if an appropriate agreement has been concluded between the MFC and the Pension Fund, giving the MFC the right to accept and study applications in which people ask to restore their lost documentation.

    You can get a new certificate at the Pension Fund branch

    Important ! If a citizen already receives a pension, then continues to work in various companies, you can make this request to the employer. It is necessary to go to the personnel department of the enterprise, giving them all the information necessary for such an event.

    Instructions: apply for the document in person

    How to restore a pension certificate if lost? You can personally contact the authorized body to implement the task. This is the simplest and fastest solution.

    The citizen will need:

    1. Prepare a certain package of documents. It will be minimal.
    2. Contact the MFC or the Pension Fund at your place of registration or registration.
    3. Submit a request for a pension certificate by presenting documents prepared in advance.
    4. Pick up the completed form in the prescribed form within the specified time frame.

    There is nothing difficult or incomprehensible in the process. It's actually not that complicated.

    Internet capabilities

    Modern technologies do not stand still, providing people with more and more opportunities. You can very simply and quickly apply for the restoration of your pension certificate by logging into your personal account on the Pension Fund portal.

    Let's take a closer look at what exactly you need to do:

    1. Go to the official website of the Russian Pension Fund, click on the “Personal Account” button.
    2. In your personal account, find the item “Ordering certificates and documents” and click on it.
    3. Complete the following necessary steps:
    • enter the code shown in the picture - this is necessary so that the system understands that you are not a robot, but a living person;
    • select a suitable PF branch;
    • write down the personal information of the person requesting the service: full name, SNILS number, telephone number, email address;
    • in the “List” section, select the required document and put a checkmark there. Here you have the opportunity to study the issuance deadlines: the system automatically provides data on the time required to issue a new pension certificate;
    • decide on the date of your visit to the PF department that suits you.

    Personal account on the website of the Russian Pension Fund

    When you do everything we described above to prepare duplicates of the documents you need, the system will ask for consent to process personal data. Check the box in the desired place and click on the “Order” button.

    If necessary, you can reschedule your visit to the Pension Fund. To do this, you need to click on the “Cancel/reschedule pre-registration” button.

    By the way, an important fact ! Such opportunities are now available for smartphones. If you use a mobile application, making an appointment or requesting duplicate documents will be even easier.

    You can use the smartphone app

    Loss Lost Snils, how can I restore it?

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    Documentation

    When it becomes necessary to order a duplicate document confirming your right to a pension, you will have to collect the documents required by the Pension Fund:

    • passport;
    • SNILS.

    To obtain a certificate you must provide a passport and SNILS

    If the interests of a citizen receiving pension payments are represented by a trustee, then the list of documents is supplemented:

    • passport of the authorized representative;
    • a document giving this person the right to perform such actions.

    Important ! We would like to say that in some cases, employees may ask you to collect other documents, extracts, and evidence.

    What should a non-working pensioner do?

    The list of such documents is specified in the Procedure for submitting documents for granting a pension. To receive a certificate - in addition to these documents - the pension applicant must only fill out a form and submit a photograph measuring 4x6 cm, as for a passport. When receiving a pension certificate, a person must check the accuracy of the information specified in it. If errors are discovered, the incorrect ID must be destroyed, and the person must fill out the form again and receive a new document.

    Price

    The law stipulates that if a pensioner has lost his ID, no fine will be imposed on him for this. Pension Fund employees do not have the right to force you to pay for the loss of your pension certificate, and there are no state fees for processing this document. Thus, the process of issuing a duplicate document indicating the right to receive a pension is completely free for any citizen of our country.

    A duplicate of the document is issued free of charge

    How to restore SNILS if lost, what methods are there and how much does it cost in 2020

    To obtain some benefits and services, a pension certificate is still used, the receipt and replacement of which was carried out according to a certain procedure. Now such a document has actually been canceled, although previously issued pension certificates have legal force. Namely, they confirm that its owner has exercised his right to a pension and can take advantage of tax benefits, preferential vouchers, etc.

    The legal status of previously issued documents and how to confirm the status of a pensioner now: our website will answer these and other pressing questions.

    Registration deadlines

    So, we have found out most of the nuances of restoring a pension certificate in the event of its loss. Now we need to understand how long this event will last. Typically, the time required to issue a pension certificate is one day.

    Important ! Any information about the pensioner - the type of payment received, the amount of the pension, the time of payment processing, etc. - can be found in the corresponding PFR database.

    In other words, a fund employee can easily find information about a pensioner if he provides all the necessary documentation. After this you can get a certificate.

    As a rule, the certificate is issued within 24 hours

    What is a certificate

    The certificate was issued after the pension provision was assigned to the Pension Fund until 2020 and is a red booklet. On the outer part of the cover there is gold embossing of the name of the document and an image of the coat of arms of the Russian Federation. Sample

    The current pension certificate was approved in 2004.

    The internal content includes several pages of information:

    • Owner's full name.
    • Date of Birth.
    • Reason for calculating a pension: old age, disability (indicating the group) or loss of a breadwinner.
    • Work experience.
    • The amount of the assigned pension.
    • The date of her appointment.
    • Date of issue of the certificate
    • Signature of the responsible person of the PF.
    • Official seal.

    Next are several additional pages intended for entering information about the recalculation of pension amounts by year, which must be confirmed by the signature of the responsible person and the seal of the Pension Fund branch. There is a reminder on the last page:

    • About methods of pension delivery.
    • The need to notify the Pension Fund about changes in personal data, place of residence, family composition, etc.

    To obtain a pension certificate, it was necessary to provide the following documents to the Pension Fund:

    1. Passport
    2. Work book.
    3. Insurance pension certificate.
    4. Marriage certificate.
    5. Birth certificates of children.
    6. Education documents.
    7. Certificate from your place of work.

    This package of documents was standard. If, during its consideration, the PF employee had questions for the applicant, then the citizen could be required to provide additional documentary evidence.

    Certificate of pension instead of a certificate

    A pension certificate is in fact synonymous with a certificate. It gives you the same rights and benefits as a certificate, and their legal significance is the same. To prepare this document, the pensioner must contact the Pension Fund independently, or ask his authorized representative about it:

    • by visiting the PF establishment directly;
    • by logging into your account on the official PF portal.

    Remember that the document issued to you is not capable of acting as a main identification document, which includes a passport, military ID, etc. After all, not all your data will be written there. In other words, you cannot use a pension certificate if you want to get a loan, buy a ticket, and so on.

    A pension certificate cannot replace a passport.

    Despite this, a pension certificate, along with a similar certificate, confirms a citizen’s right to pension payments. It is used to obtain:

    • various types of benefits;
    • discounts in stores;
    • some medicines;
    • category "labor veteran".

    The pension certificate is valid until the death of the owner. But if the category to which a citizen belongs changes (received or changed the degree of disability, acquired dependents, etc.), then the document will have to be changed.

    Important ! A certificate of receipt of a pension is restored in the same way as lost certificates.

    The certificate can be restored similarly to pension certificates

    Where to ask for a certificate

    How to obtain and restore a pension certificate? The answer to this question is simple - not at all. Such services are no longer provided by government agencies of the Russian Federation. But instead of the mentioned document, you can request a pension certificate. It's not as difficult as it seems at first glance.

    Where to restore a pension certificate if lost? Further, by this question we will mean the issuance of a “pensioner’s certificate”. You can request it through the multifunctional or Pension Fund of the Russian Federation.

    In addition, it is proposed to issue a document in the established form through the official page of the Pension Fund of the Russian Federation. It is issued absolutely free of charge. And the order itself takes only a few minutes.

    Important: you must apply for the service either to the authorized body for the citizen’s registration, or to the territorial service.

    Pension Fund of the Russian Federation and issuing certificates to pensioners

    Why are citizens not issued pension certificates?

    Legislation recognized this form of document as impractical, so it was no longer issued. In fact, a pensioner’s ID could never act as a full-fledged identity document. That is, if you want to apply for a loan, some documents, and so on, you will have to use a passport.

    If you think about it, such a radical measure was intended to save the budget allocated to the Pension Fund. Every year the number of pensioners receiving payments of various kinds increases, so it was necessary to print a lot of documents, which was quite expensive.

    Important ! Alas, a certificate is also not an ideal option. When a person constantly shows it in stores or pharmacies, and always carries it with him, then its condition will inevitably deteriorate. And you have to apply to replace the certificate. The fund's money is also spent on this, because they do not have the right to charge pensioners for a duplicate.

    The certificate, if its appearance has deteriorated, can be replaced

    If you have a pension certificate, you have the right to use it, despite the fact that certificates of a new type are now being issued. There is no need to replace one document with another, since they are legally equivalent. Both of these documents are valid throughout Russia.

    Documents for the operation

    Where to go if you lose documents? Usually they first go to the police, and then to the MFC or other authorized body. If you lose your pension certificate or pensioner’s certificate, you don’t have to go to the Ministry of Internal Affairs. Without a passport, as already mentioned, such documentation has no legal force.

    What papers will be useful to restore the studied certificate? Usually this:

    • passport;
    • SNILS;
    • application for a certificate.

    It is advisable to take proof of residence with you, especially if the person has temporary registration.

    Important: if a representative of the customer comes to the authorized body to obtain a document, you must additionally prepare the identity identifier of the relevant person, as well as an officially executed power of attorney.

    Answers on questions

    When did they stop issuing pension certificates, replacing them with certificates?

    Our government decided to stop issuing these certificates from the beginning of the 15th year. The reason is the following: the process of producing this documentation was very expensive, and there was a huge waste of the budget. And since pensioners were not charged money for issuing the certificate, the Pension Fund suffered heavy losses. A certificate in this regard is cheaper, although printing also takes a lot of money.

    Pension certificates ceased to be issued in 2020

    Why am I not allowed to replace documents confirming my identity with a pension certificate or certificate?

    The documents you named provide incomplete personal data of the citizen, so they are unacceptable when applying for loans, train or air tickets, and other things. If you look at the question from the point of view of the law, then in Decree of the President of the Russian Federation No. 232 of March 13, 1997 “On the main document identifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation” and in regulation No. 828 “On the passport of a citizen of the Russian Federation” the information that interests you is presented . You can use your pension documentation to receive discounts in stores, pharmacies and other establishments, but for many other transactions you will have to use your passport.

    Decree of the President of the Russian Federation No. 232 of March 13, 1997 “On the main document certifying the identity of a citizen of the Russian Federation on the territory of the Russian Federation”

    If I want to exchange my ID for a similar certificate, do I need to write an application?

    Yes, you need to contact the nearest Pension Fund and fill out an application there. You must write why you need a replacement. There is no strict application form; it is issued to the head of the territorial department of the Pension Fund.

    They didn’t issue me a pensioner’s certificate from the Pension Fund and told me to visit the passport office. Why might this be?

    All reasons should have been communicated to you by the Pension Fund. Upon careful study of the official portal, we see: “To confirm the fact of assignment and the amount of the pension, if you wish, you can obtain the necessary certificate if you contact a client service specialist of the local management of the Pension Fund or the MFC. In addition, you can order the required document in your personal account on the Pension Fund portal (“Personal Account of the Insured Person”) or in the section “Electronic services / Pre-order documents/certificates of the Pension Fund”. That is, in order to understand in detail the question you asked, it is better for you to visit the PF again and find out everything there.

    The pensioner’s certificate must be issued by the Pension Fund, MFC

    The Pension Fund gave me a certificate to replace my damaged pension certificate. However, in this document they wrote the amount of the pension, but nothing was stated about my disability! And how can I now prove that I really am a disabled person of the second group if, for example, my car with the appropriate sign is stopped by traffic police officers? Should you take your disability certificate with you at all times? But if I carry it with me forever, it will simply go bad in a couple of months!

    According to the Traffic Rules, a person driving a vehicle is required to have with him documentation that confirms his disability in the case of using the “Disabled Person” identification sign. It is clearly stated that such a document can only be a certificate issued by ITU. A pension certificate or ID cannot confirm your disability. Therefore, yes, you will have to take the certificate with you if you plan to go somewhere by car.

    By mail

    How to restore a pension certificate if lost? You can resort to sending a request by mail. This is not the fastest or best solution, but it works in practice.

    At the moment, to obtain a pensioner’s certificate in the Russian Federation, you need to:

    1. Make and certify copies of documents prepared in advance.
    2. Fill out an application for a pensioner’s certificate.
    3. Send the application via postal services to the authorized bodies.
    4. Pick up the completed form for yourself. Most often, it is sent to the citizen by registered mail with acknowledgment of receipt.

    It is worth noting that this scenario takes a lot of time and money. Without notarization of copies of documents, the application will not be considered.

    Where to get a pension certificate if lost

    How to avoid being scammed by pension scammers?

    The main victims of scammers are elderly people who are trying to find a job and get at least some current increase in their basic pension. To protect yourself from intruders, it is recommended to use the tips provided below.

    So, in order to protect yourself from fraudulent activities, you need to follow the following recommendations: Pension fund employees serve citizens in special departments of the same institution. No more maintenance occurs; The place where you can enter into an agreement with the fund is an office or enterprise after an explanatory meeting has been held; All data about a person who will become a pensioner in the future is presented in the database. There are also SNILS details, last name, first name and patronymic.

    How to Recover a Lost Combat Veteran ID

    The phrase “based on relevant supporting documents” means in its meaning those documents that confirm the initial issue of the certificate. Considering the essence and concept of a “duplicate certificate” (as a re-issued document to replace a lost one), it is meant that it is necessary to establish that in the system of the Ministry of Internal Affairs of Russia such a certificate was previously issued to a person by performing a technical procedure to replace a lost certificate and issue the applicant a duplicate certificate in return lost, if it is necessary to carry out appropriate inquiries to establish this fact.

    Order of the Ministry of Internal Affairs of Russia dated May 7, 2004 N 282 approved the Instruction on the procedure for issuing certificates for combat veterans in the system of the Ministry of Internal Affairs of the Russian Federation, which in paragraph 5 established that if the certificate has become unusable or lost, then at the request of the veteran a duplicate is issued certificates in the prescribed manner. By Order of the Ministry of Internal Affairs of Russia dated May 16, 2011 N 382, ​​paragraph 5 was amended and a footnote was introduced. Starting from June 28, 2011, paragraph 5 of the Instructions (with a footnote to the above-mentioned paragraph 8 of the Instructions on the procedure for filling out, issuing and recording the certificate of a combat veteran) provides that if the certificate has become unusable or lost, then at the request of the veteran and on the basis of relevant supporting documents a duplicate of the certificate is issued in accordance with the established procedure.

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